How to Resolve: "Multiple connections to a server or shared resource..." Or Access Shared Folder with different Credentials / remove existing credentials

1. Use "net use" to manually release the old connection

- From a command prompt, run "net use". 

- Delete any existing connections to the backup location. ("net use \\pathto\backups /delete").

- re-run net use and verify the connection is gone.

The next attempt by the agent may then be successful.  This method does not always succeed.

2. Restart the "Workstation" service on the agent machine

The "Workstation" service manages shared resource connections.  Restarting the service will force a release of the network connection.  Because of this, however, there are multiple dependent services, the more notable of which include Exchange services.  Many partners prefer to wait for non-business hours to schedule a restart of this service on a production server.

3. Restart the Server

As a last resort, a restart of the agent server will decisively release the network location.

Remove Shared Access Credentials.

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Use CMD : 

net use * /delete /yes

 

rundll32.exe keymgr.dll,KRShowKeyMgr
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